We are really annoyed attempting to find out about our advantage miles. Account numbers BBB88568 and 18NH898. We have been scheduled to fly to India March 2012 and all flights to India have been canceled. We must know our miles standing and if any miles have already been canceled we want them reinstated.
My challenge was a bag which was overweight. Just one female kept saying I could only choose 50 lbs, even if I instructed her I used to be joyful to pay for overage costs. This other female wasn't as well helpful. Nevertheless, Nina Kong went genuinely from her way to help me… contacting for data, wanting things up…she even helped me shift the bag to a safe spot while I went through it to determine if I could rearrange and pull some weight out.
Thanks for speaking to American Airways Consumer Relations. This is often an automatic acknowledgment, offering me an opportunity to share along with you at once what is going on with your concept.
Distressing sufficient to pay for a higher cost for the round-trip ticket, distressing ample that there was a cease —— I've experienced a number of non-stoppers planning to Cleveland from Albany in the past. It makes me concerned about traveling.
My spouse and I had flight reservations for nowadays (March fifteen, 2014) and following a program coronary heart scan on Wednesday of the 7 days, he was diagnosed which has a severe coronary heart challenge. On Friday, March 14, 2014 he experienced to have a heart catherization and it was unachievable for us to go on our vacation. I named American Airlines Client Service and was nicely advised “difficult luck”.
I cannot realize why I can't have the chance to decide on a seat on flight #1848 from DFW to Bos affirmation LGGSNS
The 9/fifteen/15, it will consider a while to become neglected. Starting off with A further hold advice off in our flight, which theoretically would go away Orlando 19: 40h, and immediately after hours of delay, again on account of issues with the plane, the commander warned us that maybe the plane wouldn't take off as a result of possible structural challenge With all the luggage doorway from the plane as well as the door was opened to any one who needed to depart the airplane.
Had good purchaser service sine 1/17. Been pulled from the FRA flight and stayed for two days in Philly. Today 1/19 I'll resume my flight to FRA with as many as par documentation. To my surprise the ticket agent with the check in counter have been Unquestionably impolite, not helpful and predicted me to search out my luggage which was checked in on the 17th and that I used to be struggling to retrieve After i was pulled off the flight on Sunday.
Member. I supplied to purchase the seats mainly because I made use of the majority of my miles on this family vacation. I don’t fully grasp each time I fly American I have issue’s.
Extremely unhappy re insufficient acknowledgment of any irritation I encountered. Looks like a simple courtesy.
March twenty five I flew from Austin to Ft Myers with a aircraft change In Charlotte. When scheduling my flight I asked for wheelchair aid. Needed to hunt 1 up in Austin. Was taken to gate 2hours beforehand but was certain there might be support for boarding. Gate was transformed without having 1 at he desk could locate no assistance, and with excellent trouble proceeded to new gate. All over again no aid in boarding.
I want to make this report to you. I used to be amazed which i was not able to come up with a report by mobile phone. Sallianne Dale
I'm composing to specific my disappointment with my current vacation. I produced arrangements by using American Airlines in order that I could use my details and I had been satisfied with that. I acquired an excellent selling price. On account of an unexpected and unlucky stability breach at Albany Airport my flight to Norfolk was delayed two hrs. We rebooked to Newport News in lieu of Norfolk for getting there at an honest hour. Our baggage nevertheless went to Norfolk. We rented an automobile and picked our luggage.Around the return flight and checked our luggage and then obtained an e mail from YOU telling us of a delay and depending on the data YOU supplied we rebooked into a later on flight.
American ever , your employees are impolite and gave little if any clarification about why or what was taking place